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Companies leveraging Shiftsmart state benefits as: increased fulfillment, reduced workforce turnover, and improvement in workforce suitability. Shiftsmart encourages their subscribers to stretch and glean experience by committing to learn a new skill, thus providing opportunities for growth. Positive reviews and accolades for Shiftsmart abound. In March 2020, Shiftsmart assisted a client in responding to a sudden surge of incoming call volume due to the coronavirus pandemic. Initially, owing to the dramatic spike in calls, the client had customer wait times in the hours, which they could not shorten due to lack of manpower. With Shiftsmart’s technology and hands-on expertise, the client was able to efficiently ramp up a 2,000-person call center, and reduced call wait times to seconds.We simplify the development and deployment of flexible job markets and enable organizations and workers alike in communicating with relevant parties from a single point of access
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