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Macro was founded in 1999 and takes pride in having the growing family of satisfied clients with 100% retention rate, the satisfaction guarantee coming from the fact that most of our new clients are references from our old clients.
The company’s strength lies in its highly experienced and credentialed operational team members ranging from certified professional coders, certified medical transcriptionists, doctors, and paramedics who always strive to achieve six sigma standards in quality monitoring. Its senior management constitutes a team of finance, technical, medical, legal, and six-sigma professionals from Industry, Banking & Financial Services, and BPO having substantial exposure and expertise in their respective fields.
We, at Macro, understand that every client has its specific needs and so would you and hence we provide customized solutions for you with a dedicated and passionate offshore and at times onshore client manager as your main point of contact. We thus become a virtual extension of your office and drive out inefficiencies to the point where you enjoy an average savings of 30% reducing overhead without requiring any capital investment.
We are so confident we can maximize your revenues that our fee of revenue generation processes is based on a percentage of your gross monthly income. There is no set-up fee and we do not get paid until you.