At
Flying Birds, we believe in building strong relationships with
our esteem clients and those students who prefer taking professional courses
exclusively designed by experts from the industry. Flying Birds Aviation, which is
also commonly know as FBA, is driven by the desire to make a difference to customers
& students by delivering extraordinary values in services.
Our
environment fosters easy access across levels or functions, the willingness to listen
and change, to give and accept feedback. Such an atmosphere encourages people to
question, disagree, criticize and suggest improvements and processes. Such openness
can lead to improvement only in a disciplined environment where people conform to
rules, processes and performance norms.
Flying Birds is
a reputed organization, that conduct various kinds of Aviation Training within India
and outside in Joint Partnership. We are glad to be an organization, which is
supported by experts from various fields & industry like Airlines, Hotel
Industry, Aircraft Manufacturers, Travel & Tourism etc. Expertises of these
professionals, from various functions of management are always available, when there
is a need or demand.
Courses:
Diploma in
International Airlines Management - 1 year
Subjects
Incl: English Communication, Personality Development, Hospitality, In-flight
(Cabin Crew) & Ground Handling, Reservations & Ticketing.
Airhostess or flight attendant,
Reservation & ticketing dept etc is the face of the airline, hence they are
expected to excel in customer service and always remain friendly, approachable and
enthusiastic with a good sense of self-presentation. The role of airhostess or cabin
crew can be physically demanding and one must be prepared to be flexible to work any
day of the year. Hence, there is a requirement of airhostess training to face the day
to day challenges. Similar is the situation for Airline reservation & ticketing
dept, those who interact directly with the customers being in front and build the
rapport of the company.
Diploma in Airport & Hospitality Management – 6 months
Subjects
Incl: English Communication, Personality Development, Hospitality, Airport
Ground Handling, Travel & Tourism.
Airport Ground Handling is also a
very tough job. There are various dept, like Reservations & Ticketing, Customer
Service, Operations, Cargo, Ramp Management, Traffic, Baggage Handling and so on.
Without a smooth function of all these departments, it is difficult or next to
impossible for an airline company to operate. Similar is the situation in the
Hospitality or Hotel Industry. There are various departments which jointly works to
ensure that company operations are conducted smoothly and efficiently ensuring
customer satisfaction. Our diploma course will make you eligible & trained for
these kind of roles.
Diploma in BPO (Call Center) Management – 3 months
Subjects
Incl: Voice & Accent Communication, Personality Development, Telephonic
Sales & Marketing, Customer Service.
India has been a preferred offshore
location for many companies in US, UK, Canada, Australia etc to have their sales and
customer service office. The Indian Call Center (BPO) industry is growing across the
country with lot of employment opportunities for youngsters. In a call center, you
may be making or receiving calls and thereby dealing with International customers.
This is one industry, which recognizes potential in employees and give them a better
growth in terms of salary and higher position within the company. However, it is must
for a candidate to take the right guidance or training, before they enter the BPO or
Call Center industry.
Diploma ATC Management (Air Traffic Control) – 6 months
Subjects
Incl: English Communication, Personality Development, Aviation, Radio
Technology, Airport Management (ATC)