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ITSM Technologies

ITSM Technologies

ITSM Technologies

About the Company

ITSM Technologies is involved in helping, primarily IT organizations and IT professionals grow in different areas based on needs of the organizations and individual inclinations. ITSM Technologies provides learning and development for IT organizations and individuals in ITIL®, PRINCE2®, PMP®, COBIT5®, Cloud Computing, Agile, SCRUM, Six Sigma, ISO20000, ISO27000.

Current Market Landscape

With ever increasing rate of change of technologies and management techniques, the landscape is changing pretty fast. Organisations and individuals have to adopt and adapt to this changing scenario to remain relevant in these times. The earlier they do it, better. In order to provide better services at attractive costs as fast as possible there is no option other than taking help of emerging technologies.

Addressing the Challenges

Maturity of workforce in terms of knowledge is one of the primary issues to some extent. In SME segment, maturity and awareness both things need to be looked after. The people entering the industries are pretty good in terms of innovation in all the segments but this needs channelizing. In order to get the best out of them these recruits need to be groomed while simultaneously making sure the charm stays.


ITSM provides training in IT Service Management, Project Management, Quality Management, Information Security and many others. ITSM also provides consulting in these areas regarding compliance with different frameworks and standards.

Differentiating Factors

a. End to end service in learning and development area for IT Organisations across India, Middle East and East Asia.

b. Flexible learning options

c. Better commercials

d. One of the top 5 training organisations in providing Service Management and project management knowledge


a. TCS

b. Kone Cranes

c. Whirlpool

d. Volkswagen

e. British Council

f. Nagarro

Organizational Culture

ITSM Technologies provides a very open culture for the growth of our people. Regular trainings in the areas, which people think are important for their growth and will help organisation as well.

Harboring Innovation

ITSM encourages people to try new things for giving better service to its clients and always works in culture which encourages experiments and where it is okay to make mistakes. The firm rewards the experiments that result in something better for the clients and the organisation as well.

Go-to-Market Strategy

Currently ITSM’s primary focus is on Indian market. Soon, the firm wants to expand the strength in other markets as well.

Quick Facts

1) Year of founding: 2012

 2) Funding information: NA

3) Founding members: Abhay Jain

4) Office locations: Pune, Delhi, Bangalore, Chennai, Mumbai

5) Company strength: 50

6) Website: