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5 Ways of Getting Customer Insights Using Social Media

October 13, 2012, Noida
5 Ways of Getting Customer Insights Using Social Media
Social Media has made a significant impact on various product management functions. Right from market research to finally selling a product, Social Media has become a must-use tool for product managers and R&D leaders who want to get customer insights. This session will provide an overview of the Social Media opportunity for product managers. The following areas will be covered: Market Analysis by listening on Social Media. Building the right product by being social. Gaining Reach & Building Brand through Social Media platforms. Generating leads & managing relationship with customers by listening and engaging. Establishing personal brand & Thought Leadership in social media channels We have got Kapil Nakra is a first generation Serial Entrepreneur.In the last 12 years, he has co-founded multiple ventures in the Internet space. Currently, Kapil is working for Digital Vidya, a company committed to providing experiential learning in the Digital Marketing Domain.
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