What Indian Entrepreneurs Can Learn from 10 Ground Breaking Startups?
7. Zappos
Online shoe retailer
Lesson learnt: Be good to customers
Sticking to the motive of providing excellent customer service and staying true to the user community has been the key to Zappos success. The most popular web based shoe retailer has always remained customer centric and has paved its path of success by getting acquired for $1.2 Billion in 2009.
