What Indian Entrepreneurs Can Learn from 10 Ground Breaking Startups?
5. Airbnb
Online easy- rental services
Lesson learnt: Do not let a disaster destroy you
The company allows users to promote and rent free domestic space with travelers and has been a huge turn around for the hotel industry. Airbnb handled a disastrous PR scandal intelligently by increasing its customer service and avoided what could have been a potential cause of destruction.
