Ways to Possess Loyal Customers
By siliconindia
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Wednesday, 07 September 2011, 23:38 IST |
1 Comments
Make every hello and goodbye perfect.
First impression is always the best impression. Even Psychological studies demonstrate that customers remember the first and last minutes of a service encounter much more vividly and for much longer than all the rest. The first and final elements of your customer interactions should be particularly well-engineered, because they are going to stick in the customer's memory. Saying hello and goodbye must be pleasant and perfect in all the times.