Ways to Possess Loyal Customers
By siliconindia
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Wednesday, 07 September 2011, 23:36 IST |
1 Comments
Develop a customer-service vocabulary.
Person who is equipped with vast vocabulary can get loyal customers. Attractive and trendy words can only catch customers eyes so create and rehearse a list of vocabulary words and expressions that fit your brand perfectly. Cut out all off-brand language. Always search and replace any words that could bruise customer feelings. Make sure that your words convey service strength of your company.