Transera raises $17 Million in new round of funding
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California: Prem Uppaluru founded Sunnyvale-headquartered Transera Communications, a provider of on-demand virtual contact center software solutions, has raised $17 million from Accel Partners, Apax Partners, Lighthouse Capital Partners, and Storm Ventures. The funds will be used to accelerate the company's growth and fuel investments in customer acquisition, go-to-market partnerships, service infrastructure, and product development. "This new funding will allow us to aggressively capitalize on rapidly increasing enterprise adoption of SaaS contact center solutions," Prem Uppaluru, CEO and President, Transera Communications. "In these lean economic times, companies are actively looking for ways to reduce their capital and operating expenses," said Michael DeSalles, Strategic Analyst, Frost & Sullivan. "Software as a service based hosted contact centers can provide significant reductions in total cost of ownership to companies seeking to reduce expenses and improve contact center operations," Michael added.

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