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Tips for having conflict-busting conversations in workplace
By siliconindia
|
Wednesday, 17 August 2011, 20:57 IST
Use and encourage positive language
This one might seem like a no-brainer, but any frustrated manager knows how easy it can be to slip into negativity after a conflict has affected a workgroup. Always think before you speak. Use positive, easy-to-understand language. Don't fall into repeating, verbatim, paragraphs from your company's HR manual.
