Processing .....please wait.. 
The article has been forwarded.... 
Analog Devices selects MetricStream's solution
By siliconindia
|
Monday, 10 August 2009, 22:10 IST
Bangalore: Analog Devices has selected Bangalore based MetricStream's GRC (governance, risk and compliance management) and QM (quality management) software platform for managing customer quality issues and related workflow systems for the company.
The MetricStream software solution will support quality issue logging, failure analysis, investigation workflows and action item tracking in a collaborative fashion involving users from various geographies and functions within Analog Devices. The company is also likely to simplify and streamline data analytics and reporting to provide highly accurate metrics, performance indicators and models from quality-related data collected across its customer base and internal operations. Shankar Bhaskaran, Senior Director, MetricStream said, "We are very pleased that Analog Devices has selected MetricStream to manage some of their most critical customer-facing quality business processes. MetricStream continues to be the vendor of choice for global corporations focusing on improving business performance and achieving operational excellence by making strategic IT investments in core quality and compliance functions."
Analog Devices is a semiconductor company specializing in data conversion and signal conditioning technology. Currently, the company serves over 60,000 customers representing a wide variety of electronic equipment types, including industrial and medical equipment, wireless communications infrastructure, automotive applications and consumer electronics. Debbie Lawrence, Quality Systems Manager, Analog Devices said, "Analog devices embraces a total quality philosophy with an emphasis on prevention rather than detection. The MetricStream software platform will provide us with a closed-loop, automated and workflow-driven approach to recording information, analyzing data, and driving continuous improvement using the 8D methodology built into the application."
