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Synaptris launches SynChronize, its Customer Community Portal
By siliconindia
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Wednesday, 05 August 2009, 22:43 IST
Bangalore: Synaptris, a solution provider has announced the launch of its Customer Community Portal, SynChronize. SynChronize provides its customer-base with a platform to learn how to leverage their investments in Synaptris solutions better, collaborate with each other, adopt best practices and share knowledge. "SynChronize will help us understand our customer needs better and also enable our customers to maximize the value they derive from Synaptris solutions, thereby increasing their ability to make faster and more informed decisions based on critical data," said Nagaraj L. Bhargava, Chief Operating Officer, Synaptris.
The key components of SynChronize include a discussion forum that allows sharing of information and ideas, a Resource Bank that includes whitepapers, product information and flash demos, key announcements and industry updates and a section on tips and tricks from Synaptris' product experts. "As expected, Synaptris leads the way in helping users derive more value from their products. We are delighted with Synaptris' customer community initiative. We are looking forward to exploring the various areas of this portal, especially dashboard reporting, as updates on it would be of immense use to our business," said Simon Mills, Managing Director, Ingenuity System Testing Services, who is one of the first Synaptris customers to register on Synchronize.
SynChronize encourages customers to use the power of collaboration and derive benefits from the Synaptris community. SynChronize also provides Synaptris with a powerful platform to connect with its 2250 customers across 80 countries. "I am extremely glad to see the efforts that Synaptris has taken to provide additional value to its customers. I am sure that the customer community portal will be an ideal place for Synaptris customers to interact, find information and answers to questions," said another Synaptris customer, Tony Vacha, United Kennel Club in U.S.
