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Subex enables real time Business Optimization with Rocware 2.0
By siliconindia
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Tuesday, 01 September 2009, 21:56 IST
Bangalore: Subex, a global provider of operations and business support systems (OSS/BSS), released Rocware 2.0 for communication service providers (CSPs) to assist them with revenue protection, cost management and assured operations. Rocware 2.0 is a key component of the ROC (Revenue Operations Center) - a concept, the company pioneered almost three years ago.
Mark Nicholson, CTO, Subex said, "Given the complexity and 'real-time' nature of the telecommunications industry, we do not have the luxury of stopping the system while we upgrade and optimize it for what is to come. In addition, we also have to fund this optimization ourselves via profitable operations."
Rocware provides subscriber-centric revenue, cost and margin visibility with a unique real-time mechanism to study the financial impact of operational changes on profitability. This is lacking in CSP environments as most OSS (Operational Support Systems) or BSS (Business Support Systems) today exist and operate in silos thereby leading to un-correlated and massively under-utilized data within the service provider's operational infrastructure.
As data and analytics are only as good as the processes and systems that generate them, Rocware enables CSPs to assure not just revenue, but operational processes as well. It creates a direct link between operations and profitability by serving as a platform that seamlessly brings together traditionally disparate systems for assurance, audit, controls and governance. This provides an end-to-end view of operations, eliminating silos, and helps CSPs to monitor, control and optimize the business more efficiently.
"Service providers committed to delivering superior customer experience management need to focus on data sharing initiatives that include correlating data between different functions. Subex's approach to Business optimization through the ROC and Rocware 2.0 is an important step in delivering subscriber-focused view of revenues, costs and margins," said Larry Goldman, Head of Global Telecom Software at Analysys Mason.
Rocware is the solutions platform enabling pragmatic evolution to a ROC that delivers Business Optimization in the most pragmatic and non-disruptive manner.
