Mumbai Dabbawalas:Entrepreneurs with a Difference
By siliconindia   |    4 Comments
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Coding-Decoding
The dabbawalas from different localities collect the tiffin box and gathers at different prefixed junctions. Each tiffin box carries a simple color coding system as an ID system for the destination and recipient. The mukadams are old and experienced people. They are familiar with the colors and coding used in the complex logistics process and has the key responsibility of sorting tiffin boxes. A minute mistake in coding the tiffin box will disturb the entire process of distribution of right box to the right person and delay may lead to failure of task performance from the side of dabbawalas, as commitment is the virtue to their business.

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