Key Skills to Succeed in Sales
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Empathy Not Sympathy
Key Skills to Succeed in Sales
Sympathy is no more a sales skill. Today, the customers want empathy from the sales person. It means the sales person need to be able to put himself in the clients shoes, look at things through his eyes, feel how they feel and genuinely care about what is important to them, putting his own ideas and feelings about what's right for him aside.

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