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Key Skills to Succeed in Sales
By siliconindia
Bangalore: With change in technology, the buying behavior of the consumer has undergone several changes. However, the basic of sales remain the same, i.e. to ask questions and then listen quietly and carefully to the answers provided by your customer. The best salespeople probably make fewer sales calls, but the better ones.
A Sale is a skill that is carried out in a systematic and disciplined manner. To succeed in sales, one must be sincere in listening to his customer without an agenda, and if required ask questions that will assist them in concluding in making a wise buying decision. To build a win-win relationship, the sales person must remember that it is not about what he wants but what the customer wants. Below mentioned are some of the other important key skills required to succeed in sales.
Prepare for the 'WORST' Question
A good salesperson is always prepared for the worst questions from his customers. Hard-packed information about the company, product, market and the customer is a must to know before stepping into making any sales pitch. Know your competitors well, what they are into, about their product. Many a times, the salesperson with deeper knowledge about the market wins the customer regardless of the price of the product.
