Ozonetel System Launches Cloud Telephony Solution "CPBX"
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Bangalore: Ozonetel Systems has launched 'CPBX' during the sidelines of NASSCOM Product Conclave in Bangalore. CPBX enables the business to have a professional presence to its customers when they call, and efficiently route the call to appropriate person without any dependency on human element. Online, email/SMS based reports and alerts gives immediate return on invest for the business owner as he is able to track sales leads and customer support issues in real time and more over the system is future ready as its integrated with Social Media sites like twitter & FaceBook to track customer feedback. Ozonetel has an aggressive plan to distribute CPBX service across India through channel network strategy. Ozentel was co-founded in 2007 by serial technology entrepreneur Murthy Chintalapati and Atul Sharma. "Business owners are having a need for a business phone system which can handle the customer calls promptly and efficiently by the employee regardless of their location and are also looking for the ability to track the sales/service calls, unanswered call alerts through real time online reports and SMS/email. Besides they are also expecting the system to scale as his/her business grows across India without incurring huge capital expenditure. We found an opportunity to come out with CPBX addressing all these pain points and more as a Do-It-Yourself online product," says CSN Murthy, Founder and CEO, Ozentel Systems.