Most Windows 7 issues are installation woes

By siliconindia   |   Tuesday, 15 December 2009, 15:19 IST
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Most Windows 7 issues are installation woes
Bangalore: According to consumer helpdesk firm iYogi, which recently conducted a survey of more than 100,000 of its customers using Windows 7, 31 percent of the users reported problems with upgrading to the operating system. It means, that the majority of problems iYogi's customers are experiencing have to do with Windows 7 installation, or the related application and data migration, reports ARS Technica. Most users who move to the next version of Windows do so by buying a new PC (about 95 percent). It is Microsoft's duty to ensure that these users don't get discouraged, and that it has help resources for that. However, those who do have issues installing Microsoft's latest OS, are reporting that they prefer Windows 7 to Windows Vista, once they get past the upgrade problems. 26 percent of users that have been experiencing trouble with Windows 7, said that after the upgrade process was complete, they were confused about what had happened to programs like Windows Mail, Windows Movie Maker and Windows Photo Gallery. Redmond announced in September 2008 that it had stripped these programs out of Windows 7 and further confirmed in October 2008 that users would have to download Windows Live Essentials if they wanted to use the successors to these applications on Windows 7. In November 2008, Microsoft said that it would offer a download link to Windows Live Essentials within Windows 7 to encourage users to download the suite of applications. The link is not particularly prominent, but it comes up if one searches for any of the missing applications. About 14 percent of users that have been having trouble with Windows 7 said that the issue was that the Aero theme was not running. This is often because the video driver is not up-to-date, or because the PC in question doesn't have a good enough video card.

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