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Kaseya sets IT infrastructure with Automated Managed Services
By siliconindia
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Friday, 28 January 2011, 18:50 IST
Bangalore: Kaseya India, provider of IT systems management software product, with its innovative 'Operation 1111 by 1-1-11' (to achieve 1111 customers by 1st January 2011) takes the IT infrastructure management industry by storm. It gives freedom to 1180 Chief Information Officers' (CIOs') and IT Managers from the break fix model and transformed them into the AMS fold - A never before, a first of its kind accomplishment.
Kaseya took the leadership in setting the standard on how to offer and consume Automated Managed Services and with the 1111 success rejuvenated the Indian IT channel by bringing on board of 93 of the top 100 Indian Managed Service Providers. Notwithstanding the fact that as opposed to the reseller model, the AMS success has facilitated Service Providers to create value based business models with Automated Managed Services.
Most of the CIOs today are talking about the convergence of Cost Center to Profit Center and CAPEX to OPEX, but there was a vacuum in the services offered for a standardized model that addressed the challenges faced by CIOs and IT Managers. Kaseya's standardized AMS enabled the end user to plug and play and implement and leverage the benefits of AMS easily; assuring that they achieved the desired business alignment - providing them uninterrupted availability of platforms, applications, and data, reducing costs and downtime considerably ? helping them realize their objectives.
3 months ago, Kaseya India's Managing Director, Mr. Girish Krishnamurthy launched 'Operation 1111 by 1-1-11', with a objective of ushering 2011 with 1111 organizations transformed to the Automated Managed Services platform and in 90 days Kaseya transformed 1180 organizations to AMS.
To effectively address the Indian market Kaseya's Automated Managed Services offers end users the option to choose from a bouquet of carefully categorized IT services named SMART Services such as Prime Services, Monitoring Services, and Standard Operating Services. Each SMART Service comprises a set of routine and critical IT services and provides a corresponding SMART SLA (Service Level Agreement) ensuring measurement and accountability of the services delivered. Furthermore, all services come with a real time dashboard and reports. Leading the way, Kaseya AMS has become the standard for consuming and delivering AMS. Kaseya's AMS packaging enables small to mid to large size organizations to cherry pick as per their requirement and experience the impact of AMS advantage on their business and functional goals.
Kaseya's Products are used by IT service providers and a variety of industries including: banking, consumer packaged goods, education, financial services, government, healthcare, military, real estate, retail and transportation. The company is privately held and based in Lausanne, Switzerland with 32 offices in 18 countries.
