The confused owner is then directed to his computer where he will be asked to open a program, mostly the Windows Event Viewer.  Its contents, of course, looks worrying to an average user- Mostly a long list of errors, with some even labeled ‘critical’. After convincing the owner about potential hazards of these errors, he will be offered a fix.

The computer owner will then be asked to download a program from a site, which will hand over the remote access of computer to the “caller.” The so called “tech support” guy then “installs” various “fixes” for the system for  price ranging from $49 to $450.

Actually, the guy delivers useless, free or even malicious software for the fake “fixes” and often used the victim’s credit card number for further fraud.

According to Jon Leibowitz, the chairman of FTC, “At one level, it’s like a bad Bollywood movie, but at another level it’s a rip-off of consumers,”

Another report on LATimes said the scams sometimes begin with Google Ads that appear when users search for tech companies' support numbers. These ads include toll-free numbers that lead them to the scammers. FTC has so far received 2,400 complaints about tech-support scams but suspects the number of affected victims to be substantially higher.