India may get National Emergency Telephone Number?

By siliconindia   |   Tuesday, 10 August 2010, 22:40 IST
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India may get National Emergency Telephone Number?
Bangalore: A Pune-based telecom engineer has designed a National Emergency Telephone Number system (NETNS), Dial 2611, to integrate local, regional and national help lines during emergency and disaster management in the country. Dinkar Borde, a scientist and an innovator, has developed Dial 2611 as a nationwide single telephone number and has submitted his proposal to Bureau of Police Research and Development in the Union Ministry of Home Affairs for its consideration. According to Borde, the NETNS is designed in such a way that it will inform, arrange and coordinate forces at the emergency point and is a single telephone number network for India. In his proposal, he had suggested that all existing local emergency numbers should be amalgamated into Dial 2611, said Borde. The number relates to November 26 terrorist attack in Mumbai, and hence, it is easy to remember for public, according to Borde. The position of the person in the midst of emergency will be identified on a central system monitors and the rescue team will be there to assess the situation within minutes. "All this is possible because, NETNS is a powerful system geared up with high class next generation telecom and info-tech tools," Borde said. "Dial 2611 is a combination of man, machine and high-tech next generation telecom tools like global positioning system, geographical information system, satellite, mobile, IT and others for prompt response with perfect rescue coordination with local based services," he added. Borde has added artificial intelligence and multilingual feature in this intelligent interactive platform of Dial 2611 which will respond in local as well as regional language. When a caller dials 2611, the call goes to a national switchboard which after noting his location will connect him to nearby public safety answering point where specially trained officer will try to understand the emergency and depending on situation PSAP will arrange local rescue force. During terror attacks, it will co-ordinate with the National Security Guards or other relevant department, said Borde. He further added that the Home Ministry will handle the entire system and will give sufficient feedback to defence ministry and will be staffed by trained officials. '2611' number integrates all the local helpline number 100 - police, 101 - Fire, 102, - ambulance - 103 and child, woman and senior citizen protection - 108. 2611 will be more effective than 911 of the U.S. or any other emergency numbers in the world because it has multi-lingual, hi-tech, high end tailor-made architectures and technology platforms, claimed Borde.

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