e-union to question BPO firms

e-union to question BPO firms

By SiliconIndia   |   Tuesday, 22 July 2008, 10:26 Hrs   |    2 Comments
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New Delhi: Recent trends seem to be not comfortable for the BPO employees as some of the firms have taken decision to cut employees in a stiff economic crisis. As a platform to voice the problems and express the needs of BPO employees, a new website, The BPO Union 2.0 has been launched, reported Business Line.

The site is aiming to reach out BPO workers through blogs and emails and to highlight issues faced by them and also bargain for their rights. Through new website, the union has been questioning the actions of BPO firms that recently dismissed its employees and posting online petitions to garner support and also demanding severance package for affected workers.

However, the identity of the union is still unknown. They only interact through the internet and believed to be backed by a team of technology, marketing, legal and communications experts.

Union through website claims, "Our primary fight is not via strikes or physical gathering, Our primary fight is not to take on second-in-line decision makers but to engage with key investors of BPOs."

The anonymous union, in an email said �We will eventually register as an entity � an 'association' or maybe a 'trade union' but we'll concentrate on the online medium to push our thoughts. In a few weeks we will start a database drive online by collecting e-mail support."

About 4,500 people has gone through the sites already. Sam Chopra, President, Business Process Industry Association of India said, "We are not against unions but it is important to know who they are. We think that in such an initiative all stakeholders should come together and it should have representation from chambers and employers for it to be an effective sounding board."

There are some IT unions in West Bengal and Kerala. M.K. Pandhe, President, Centre of Indian Trade Unions (CITU) said that the IT sector needs separate laws to govern the working conditions of employees.

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