eFunds moves BPO work back to US

By SiliconIndia   |   Wednesday, 24 March 2004, 08:00 Hrs
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BANGALORE: Faced with a raft of legislations to halt outsourcing of work to India and strong protests in the US over such moves, eFunds International India, a BPO operator, has moved some benefits' processing work it undertakes for the New Jersey Government back to a centre in the US.

Atul Kanwar, managing director, global outsourcing operations, eFunds International India, told The Economic Times that the company had moved a small operation back to the US, due to protests over job loses.

He however, claimed it was just a one-off and that the operator had since not relocated any work. eFunds joins other companies such as Dell and British retailer Kays, which had a centre with ICICI One Source, and have moved work back home.

eFunds undertakes a range of processing work for the financial services, telecom and retail sectors.

The company has over 5000 people employed across six centres in US and India. It gets about 80% of its revenues from the US and 20% from the US markets.




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