WD Guardian Services for Small Business

WD Sentinel DX4000 is backed by WD's world-class customer service and support. All WD Sentinel small business customers will receive free tech support for 30 days from the time of the first call. WD Sentinel customers can upgrade their service plan to one of three options:
1.  WD Guardian Express: Offers next-day parts replacement service including shipping and handling costs.
2.  WD Guardian Pro: Offers a one year support agreement with WD service, express parts replacement and priority access to technical support.
3.  Guardian Extended Care: Service that extends the product warranty from the standard three year warranty to five years.

KeepVault  Cloud Storage Protection Service

WD has partnered with KeepVault, an offsite data storage service that improves data protection for the small business owners who rely on WD Sentinel to protect their precious business information. The addition of KeepVault provides an integrated offsite backup solution for SMBs’ most important information, providing secure offsite disaster protection. The service integrates seamlessly into the administration dashboard and the user can choose to compress and or encrypt data while backing it up to the cloud, allowing for improved data transfers with increased security. Data from WD Sentinel can be backed-up to KeepVault either real time or as per a user-defined backup schedule and the administrator can choose to throttle bandwidth to manage network performance, thus providing the SMB a hands-free, peace-of-mind, off-site data protection system.
 
KeepVault, a subscription service, will come pre-installed but not pre-activated on all WD Sentinel products, so customers may choose whether or not to use KeepVault as their off-site backup solution for a WD Sentinel storage server.
 
Customers can sign up for a service plan directly from within the KeepVault user interface pre-installed in the WD Sentinel administration dashboard or by visiting KeepVault’s partner page for WD at http://wdc.keepvault.com.  More information on WD Sentinel small storage servers can be found at http://www.wdc.com/wdsentinel.
 
In conjunction with the launch of the Sentinel DX4000, WD is also introducing the SelectWD SMB Partner Program, a channel program that supports IT professionals and VARs servicing the needs of small to medium businesses. The SelectWD SMB Partner Program enables partners to grow their businesses by providing all of the tools and resources required to locally market, sell and support the new WD Sentinel DX4000 and WD Guardian service plans. Partners can learn more by visiting http://www.selectwdsmb.com.
 
Price and Availability
WD Sentinel DX4000 small office storage server is available at select retailers. MSRP is 64,499 for the 4TB solution, 69,999 for the 6TB, 89,999 for the 8TB and the 99,999 for the 12TB (local taxes apply). The WD Sentinel DX4000 is protected by a 3 year limited on-site warranty.