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Tech Events That Made 2011 Memorable
3. Netflix and its indecision: October saw Netflix was emerging as one of the top DVD rental and movie streaming sites, with around 20 million subscribers. However, its decisions to split the business into NetFlix for streaming and Qwickster for renting DVDs; and to double the rates of its services caused an outcry among its customers. By the time the company revoked its decision in the same month, it had lost around 800,000 customers, as revealed during its earning calls.
4. RIM’s migraines: RIM suffered a lot of problems this year with its newly released “Playbook” tablet not making as many sells as hoped, and the sold playbooks facing the need to be recalled due to a problem in the device’s software. Moreover, the company’s music sharing software was made belittled, while the company’s largest network outage caused its market share in the US to shrink, and the company’s website was hacked after it offered its co-operation with the UK government in the aftermath of the riots and havoc in London.
