Staffware to inject $3 M in India

By SiliconIndia   |   Thursday, 31 July 2003, 07:00 Hrs
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MUMBAI: Staffware Plc, a Global Business Process Managament (BPM) solutions provider, is contemplating investing around $2 to 3 million in India in the next two years.

"The BPM sector in India has posted a commendable growth during the last 18 months and is emerging as one of the favourable IT destinations in Asia-Pacific (APAC) region," Staffware country manager (India) Paul Maguire told a news agency.

The investments would be mainly to improve the company's R&D infrastructure and expand its presence in the country, Maguire said adding, physical proximity to client locations "do a lot in improving customer relationships".

Staffware, which launched its Indian operations, would invest in resource building processes, including recruitment, customer service and training, he said.

"We would also earmark an amount of money for marketing," he said. However, the country manager did not quantify the amount for marketing, which would also include sales and advertising.

Maguire also said the company is planning to make India as its outsourcing and client-servicing hub in APAC region, and added, "India is increasingly becoming an integral part of the global economy and is inevitable to every IT firm".

Staffware would focus on the utility, financial services and governmental sectors in the country, and would also opt for other emerging markets in the APAC region, he added.

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