STI acquires Symphony Data

By agencies   |   Wednesday, 16 February 2005, 08:00 Hrs
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BANGALORE: Atlanta based STI Knowledge (STI) has acquired Symphony Data, a Hyderabad based business process outsourcing (BPO) company. In a press release STI said ‘the acquisition is integral to STI's strategy and enables the company to offer healthcare administration, claims processing, customer interaction, technical help desk and other vertical industries' knowledge-based services through a blended-shore delivery model.

By merging with Symphony Data, STI can offer on-site, off-site (on-shore) and offshore BPO services and more delivery options to accommodate all customer needs and budgets.

"This acquisition is a key strategic initiative for STI Knowledge," said Satish Sanan, STI executive chairman, president and chief executive officer. "We are focused on improving our customers' business performance and profitability. Offering an off-shore option is a significant step in delivering on that vision, and helps us proactively meet demand for quality BPO services for the benefit of our growing client base in this increasingly important market space."

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