Rakesh Chopra joins EXL Service

Rakesh Chopra joins EXL Service

By SiliconIndia   |   Friday, 05 November 2004, 08:00 Hrs
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NEW DELHI: EXL Service, one of India’s leading third party BPO service providers today announced that it has appointed Rakesh Chopra as the Country Manager for its India Operations.

Chopra joins EXL from American Express where he was the Regional Vice President and General Manager, Global Service Centers-Asia.

His appointment will enable EXL to extend its leadership position in the banking and financial services domain and create an organizational structure that supports the growth and strategic requirements of the business.

Chopra is an accomplished business leader with extensive experience in the BPO industry. Having been a part of the Indian business process outsourcing industry since its inception, Chopra has held senior management positions at American Express and GE.

During his 11-year tenure at GE, he has held multiple management roles, including CFO for GE Plastics, CEO of GE Capital Business Process Management Services Ltd, CFO for GE Capital India, Quality Leader for GE Capital India and Senior Vice President and Business Leader at GECIS.

Chopra is a graduate of St Stephen’s College and has completed his Chartered Accountancy from UK.

Announcing Chopra¬ís appointment as Country Manager for EXL Service India, Vikram Talwar, Vice Chairman and CEO, EXL Service, said, ¬ďRakesh is an accomplished leader and a veteran in the Indian BPO Industry. His appointment underscores EXL¬ís ability to attract and retain extremely high quality top management in the ITES sector. We are delighted to have him join EXL and expect him to play a pivotal role as we grow our India operations.¬Ē

Rohit Kapoor, President & CFO, EXL Service comments from his New York office, ¬ďGiven his in-depth understanding and deep relationships within the banking and financial services sector, Chopra¬ís appointment will further strengthen EXL¬ís service delivery in the BFSI segment. We welcome him to the EXL family and look forward to him leading our India operations as we enter our next phase of growth.¬Ē

Talwar will continue to provide leadership as CEO of EXL and will focus on developing and executing enterprise-wide strategic initiatives and growth strategies, providing executive-level relationship management with clients and external stakeholders and creating enterprise-wide governance policies and best-practices.

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