Now, special courts for cellphone users

By SiliconIndia   |   Monday, 30 November 2009, 02:37 Hrs   |    3 Comments
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Bangalore: Are you frustrated with your service provider or the same old problems you face while using your mobile handset? Do you secretly wish you could bring this to some authority's notice without going through all those never ending visits to the consumer courts? Very soon you may be able to sort these issues more quickly states a report in Hindustan Times.

According to the report, the Indian Law Ministry has asked the Ministry of Communication and IT to set up a consumer court dedicated to address the grievances of the ever growing mobile phone users in the country.

However, P.J. Thomas, Secretary of the Department of Telecommunications (DoT), declined to comment saying the Ministry is yet to receive written communications from the Law Ministry, the report added.

The authorities have asked for the formation of a special court to address grievances of mobile phone users, as this will result in a faster decision making and action taking. Also, this would keep a check on the network service providers as well as handset makers.

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