Netrique sets up India center, to hike headcount

By siliconindia staff writer   |   Tuesday, 25 January 2005, 20:30 IST
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AHMEDABAD: Canada based BPO firm Netrique International Inc has set up its third center at Creative Infocity in Gandhinagar. Netrique India will invest Rs 2.5 crore and hike its workforce by 150 by yearend. “We will use the Gandhinagar centre to take up tasks such as market research, lead generation, product sales and statistical surveys. Already operational, the set-up here has 45 persons, which will be scaled up to 150 by the year end,” said a company official. He said all these tasks will be done for clients in the US. Netrique has experience in areas such as communication, marketing, human resource development, software development and hi-tech manufacturing. “We want to be the first choice when clients choose to outsource their contact centre services, and we will validate their confidence in us by augmenting their business results through services that promote customer loyalty and expand their customer base,” Patel said. He said Netrique is capable of managing outsourced customer sales and support applications that allow firms to acquire new customers and manage and hike the value of existing customers. The company has established contact centres in North America, India and Southeast Asia.