Problem: Windows 8 patches and firmware upgrades

There have been quite a dozen of patches to Windows 8, Microsoft’s next big thing. The patches where primarily aimed at Windows 8, Windows RT, various Metro apps and other Windows 8- affected products, including IE 10.

The problem is that Microsoft provided very little documentation for the patches and it had no directions whatsoever to be done with other components. This got users into total bewilderment, as Microsoft kept on giving broad statements along with the patches. Even the RT firmware patches came basically undocumented.

Release date: Dec 11, 2012

Problem: Disappearing fonts

This buggy patch was out on Dec 11^th. The patch was mainly to help on with a security issue which allowed hacked TrueType or OTF fonts to take over users’ computers. Later on, after installing the patch, complaints popped put from nowhere, especially by CorelDraw customers, stating that many of the large size fonts won’t render correctly. This created total havoc among designers and administrators. Subsequently it was discovered that by backing out the patch, fonts would work again.

Amidst of all these hassle, Microsoft was silent, till Dec 14^th, when the company released a statement saying that researchers are “investigating these issues.” It took nearly 9 days for Microsoft to pull the patch and re-release a new one.

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