KPO to be a $14B industry in India
Facebook Twitter google+ RSS Feed

KPO to be a $14B industry in India

By agencies   |   Monday, 19 September 2005, 07:00 Hrs
Printer Print Email Email
HYDERABAD: The Indian Knowledge Process Outsourcing industry will herald an new phase when it crosses the $12-14 billion mark by 2012.

As most top tier IT companies are moving their captive centers to third party outsourcers, India is all set to get a pie of this business.

Speaking at a national event on "From BPO to KPO" in the City, Sam Balaji, MD, Deloitte Consulting said “As these services move to the third party, there exists a tremendous opportunity for growing at 40-50 percent per annum. While the KPO industry itself is projected to grow to about $17-18 billion by 2010, we expect India to garner a big chunk of this market, potentially $12-14 billion.”

He said the largely disorganized KPO industry in India presently employs about 25,000 people and the numbers might swell to 250,000 by 2010.

"Indian technology companies need a paradigm shift in the way they do business bringing in a lot of consultancy expertise to offer these services. The build, own and transfer model will continue to fuel this growth as companies deliberate seriously before outsourcing this function," Balaji said.

Experts on SiliconIndia
Santhosh  K
Sr. Soft. Engg.
Oracle India
Nehal Vyas
Sr. Team Lead
Cyberoam Tech.
Rani Malli
Sr. Director
Philips
Sr. Executive
ISB
Vijay Balkrishna Konduskar
Business Consultant
Imans Web Tech
Dr L P  Sharma
Technical Director
NIC
Reena Khanna
Founder
Solitaireworld
Dellas  Asse
sys-network admin
Computer Station
Write your comment now
Submit Reset