Google working on restoration of messages, provides backup methods
By siliconindia   |   Tuesday, 01 March 2011, 14:23 IST   |    1 Comments
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Bangalore: Google has offered a set of directions under Gmail Help to prevent any future attacks like the glitch that has been reported in over 150,000 Gmail accounts which led to affected users losing their messages, attachments and Google Chat logs. Google provides configuration directions on its site for popular programs such as Apple Mail, Outlook Thunderbird and Windows Mail. Google has also restored e-mail service and messages to some of the users who had found their old e-mails deleted on Sunday. Initially on Sunday afternoon, Google had posted a notice about the problem on a site where it informed users of service problems on applications such as e-mail. According to the latest estimates from the company, the problem affected nearly 0.02 percent of Gmail users, or two of every 10,000. The initial estimates was about 0.29 percent, or 29 of every 10,000. The company stated that all the remaining problems would be fixed by early Tuesday morning EST. One way to back up the Google massages is to choose the 'Forwarding and POP/IMAP' tab under Gmail settings and check 'Enable POP for all mail' and follow the configuration instructions. You can then download a copy of all messages using e-mail software such as Mozilla's Thunderbird.

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