Genpact expands its presence in Romania

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Genpact expands its presence in Romania
Bucharest: Genpact has announced that it would expand its presence in Romania by acquiring a new facility in the Transylvanian city of Cluj-Napoca. Genpact, which has over 38,600 employees worldwide and a global presence in 13 countries, entered Romania in 2005 with its operations center in the country's capital, Bucharest.

In 2007, Genpact established a center in Cluj-Napoca as part of its strategy to invest in Tier II cities. Encouraged by the availability of local talent, infrastructure, and cost-effective operations, Genpact is now building additional capacity in Cluj-Napoca. The new Cluj-Napoca facility is expected to be operational by July 2010. "We are extremely excited to continue investing and expanding in Romania, which has proven to be a fantastic source of talent for our business and our clients for over five years of presence here," said Patrick Cogny, CEO, Genpact Europe.

"Over the last two and a half years, the service delivery centre in Cluj-Napoca has expanded its capability to cover the entire spectrum of Finance and Accounting services - including Procure to Pay and Order to Cash, Record to Report - Order Management and Customer Services. The expansion positions Genpact well for growth in scope and scale for existing and new clients in Europe looking to make their business processes more effective," said Ramneesh Mohan, Genpact's Site Leader for Cluj, Romania.

Currently, Genpact provides Finance and Accounting, Procurement, IT Helpdesk, and Customer Support services from Romania to more than 20 clients from Western Europe and the U.S. This year, the company expects to create several hundred new jobs in Romania, being one of the most active local employers in 2010.

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