GM India launches call center

Monday, 18 October 2004, 07:00 Hrs
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NEW DELHI: Riding high on record sales of 3,207 cars in September this year, General Motors India is setting up a call centre to provide hassle-free services.

First of its kind by any automaker in the country, the GMI call centre would be integrated with the company's after sales facility and be available on a unique single number across India from December 1, GMI COO Rajeev Chaba said in a statement on Friday.

Starting with Delhi and NCR on October 20, the centre will be run by GMI and not be a select dealer driven activity.

The customer care centre would be the face of GMI eventually encompassing all facets of in-bound and out-bound relationship servicing and marketing, he said.

Anyone calling 3030-8080 from anywhere in the country would be charged only for a local call with all distance charges being borne by the company.

The Indian arm of the world's biggest carmaker sold 3,207 cars in September, the highest in a month since its inception, and sold 1,062 units of 'Chevrolet Optra' sedan.


Source: IANS
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