#13 Microsoft’s bundle of apologies

When it comes to apologies, Microsoft had a bundle of them this year. Some coder from the company has pulled a naughty prank, by slipping a raunchy term in the software code connecting Linux Kernel to the Microsoft’s Hyper-V virtualization product. And there was also a raunchy dance routine that preceded an Azure presentation in Norway. 

Microsoft issued an apology: "We thank the community for reporting this issue and apologize for the offensive string. We have submitted a patch to fix this issue and the change will be published in a future release of the kernel."

And Microsoft also issued apology for a dance folly at Azure presentation in June, "This week's Norwegian Developer's Conference included a skit that involved inappropriate and offensive elements and vulgar language. We apologize to our customers and our partners and are actively looking into the matter."

And then the company  apologized again for interruptions to Azure services in July when its cloud offering went on the fritz in Western Europe:  "We sincerely apologize for any issues this caused impacted customers, and will make the necessary adjustments to help prevent a similar issue from occurring in the future. Impacted customers should contact support to file an SLA credit," wrote Mike Neil, general manager, Windows Azure, on a company blog.