5 Signs for CIOs that Their Cloud Service Provider Can't Handle Tier 1 Apps
#4 When the cloud provider fails to understand the importance of runbooks:
Runbooks are a set of procedures and operations that IT leads expect the host to perform.
"You need to be very clear on what the role of each party is for each task in the runbook," McLellan says. "The reality is that the large majority of cloud hosters today don't do that because they cater to non-mission-critical workloads where that stuff typically doesn't get documented."
#5 When the cloud provider fails to provide access to complementary services:
Mclellan advice CIOs to make sure that their cloud provider offers better access to certain set of services like patching, application monitoring and development tools. CIOs can go troubled if their cloud supplier fails to grant the right tools at the right time.
"If I'm going to move a mission-critical application to the cloud, I can't just migrate it and hope for the best," McLellan says. "If you're the CIO of a mid-size enterprise with a mission-critical application, you are very concerned with the performance metrics of that application. If the cloud provider doesn't have those tools, you aren't really getting much because you still need to buy those tools. And they can be very expensive tools."
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