2010: Consumer fora widened law's ambit for people

Friday, 31 December 2010, 06:25 Hrs
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New Delhi: With an unrelenting consumerism throwing up varied cases of machinations aimed at fleecing citizens, 2010 saw consumer courts enhancing their proactive role to protect people, often by even enlarging the ambit of consumer protection law.

Imparting liberal interpretation to various provisions of the Consumer Protection Act, the consumer courts, ranging from those at district level to the National Consumer Disputes Redressal Commission, sought to effectively curb various forms of unfair monopolistic and deceptive trade practices, prevalent in the country.

While the Railways Act limits the government's liability of passengers' losses only over the booked baggage, the NCDRC made Indian Railways pay a compensation of 50,000 to a passenger, who had lost his baggage during travel.
Source: PTI
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