15 Companies with Worst Rated Customer Service

10. American Airlines

Rating: 64/100

The increasing number of cancelled flights has reduced the fondness of people towards American Airlines. The numbers of disputes between the passengers and the pilot is also one of the reason, people do not prefer flying with American Airlines.

As a result of all these issues, American Airlines has become the second disliked airlines in U.S.

Its previous scores developed a bit, but still with a rating of 64 percent happy customers, it holds the tenth rank in this list.

9. Cox Communications (Television Service)

Rating: 63/100

The way, Cox Communications provide services to its customer, has increased the number of unhappy customers in the list. From a rating of 59 percent, the number has grown to 63 percent.

Its introductory offers might attract some new customers, but the way they charge the older customers is very much disliked.

Boosting up of price in the later period is the main reason, this company is losing out customers from its list.

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