BPO wave pulls British to India

By agencies   |   Friday, 17 June 2005, 19:30 IST
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LONDON: India is emerging as the new recruit destination for call center employees from Britain. If a report in the Sun is anything to go by, up to 40,000 Britishers could end up working in metros like Mumbai or Bangalore in the near future. Quoting industry experts, the tabloid said that sectors like insurance, banking and phone firms had in the last year shifted their operations offshore to inexpensive countries like India as a wage-cutting measure. Last year, 14,000 jobs were lost. According to the experts, the call center employees from Britain could expect to earn between £1,800 and £4,500 annually. However, the cost of living means it is worth up to £40,000 in Britain.