Technical Support Mgr
at
Amadeus india pvt ltd
, Mumbai, INDIA
June 2000 – May 2010
Industry: Hotels/Restaurants/Airlines/Travel
Functional area: IT- Hardware / Telecom / Technical Staff / Support
• Responsible for over all managing and streamlining entire
existing and upcoming project with 20 team
members.
• Responsible for over all functionality,
management and escalation of Amadeus MPLS network infrastructure
in West India. (At present 1500 MPLS circuits deployed in MNC and
domestic Travel Agencies as well as all Airports in West India).
Customer Support Engnr/ Technician at Software India pvt ltd , Mumbai, INDIA
November 1998 – January 2000
• Implemented and was handling the network setup more than 300
users with 8 server
Customer Support Engnr/ Technician at Commmunica computer Academy , Mumbai, INDIA
January 1997 – June 1998
• Handling field calls related to standalone PC’s and small
network of 5-10 systems in workgroup environment, printers etc
.Assembling systems
Lecturer/ Professor at Indo German Educational Fund , Mumbai, INDIA
February 1996 – December 1997
• Taking lectures of the different computer topics like DOS,
DBASE, LOTUS, WINDOWS3.11, UNIX, LAN, C, C++, COBOL languages.