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Shyna Chandran

Shyna Chandran
Current
Assistant Manager Operations
Education
BCA
Industry
IT-Software/Software Services
Blog

Shyna Chandran ’s Blogs

As I walk through my lane today,I see beautiful kids playing smiling away,People coming back home from a long tiring ...more >>
Discover and live your passion! Don’t let the train of life pass you by. You are meant to board it… eve...more >>

About Shyna Chandran

"Life is an eternal quest about knowing oneself. It's time to challenge yourself,
to rediscover your hidden traits, talents, and tendencies.
I am enough of an artist to draw freely upon my imagination.”

Shyna Chandran ’s experience

Assistant Manager Business Operations   at   Stickman Consulting Pvt Ltd , Bangalore, INDIA
July 2011 – Currently Working
Industry: IT-Software/Software Services
Functional area: IT Software- QA and Testing
STICKMAN Consulting earlier known as Unified Stickman Group is a
Global Information Technology Security Management Services
company. We provide our customers various IT Security solutions,
Training, Integration and Products. Specialties: PCI-DSS
Compliance, PA-DSS Compliance, Information Security, Risk
Management, Cyber Security, Cyber Investigation, Forensics
Services
Fraud Control Unit  at   Americanexpress , Gurgaon, INDIA
December 2005 – January 2009
MERCHANT SERVICES Job Description Ensuring extraordinary
service by promptly and accurately responding to phone calls from
existing merchants, making it easy for them to do business,
recognizing their value and solving their issues. & add
incremental value on each and every interaction with a stated
outcome of exceptional feedback from our merchants and increased
merchant loyalty. Was responsible for evaluating and analyzing
merchant account information and recommending tailored solutions
to the merchants, that add value to their business. Job Posted
to the Risk Management Unit of American Express. DESIGNATION :
ANALYST It’s a Job of an Authorizer, (Risk Management) dealing
with all the operations done in order to control possibility of
risk happening globally. Utilizing analytical skills in
optimizing payment card authorization rates, whilst at the same
time, ensuring that card portfolio stays within tolerable limits
of payment card fraud risks. Processing on a round-the-clock
basis, a variety of manual authorization requests from acquiring
institutions and merchants worldwide, analyze suspicious
transactions as identified by our fraud detection systems, as
well as perform transaction verification calls to card members.
Indepth knowledge in credit risk management system (CRMS)
applications.

Shyna Chandran ’s education

BCA,
Kurukshetra University [January,2003] , Kurukshetra, INDIA

Shyna Chandran ’s additional information

Interests:
new technology and ideas
Awards and achievements:
Recognized for Premium Service & Productivity to customers at International Level. Achieved International Award for the Year End Rating on Goals & Leadership Skills. Recognized for Cross Sell. Awarded with best performer of the Month certificate many times. Received appreciation award
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