Asst. Mgr/ Mgr -(NonTechnical)
at
AP Infosys
, Ahmedabad, INDIA
April 2010 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Team Leader -(NonTechnical) at GVK EMRI 108 , Ahmedabad, INDIA
November 2008 – March 2010
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Cust. Service Exec. at ICICI Prudential Life Insurance Company ltd
, Ahmedabad, INDIA
July 2007 – October 2008
Industry: Banking/Financial Services/Broking
Functional area: Banking / Insurance
Team Leader -(NonTechnical) at Magus Customer Dialogue - Vodafone Essar , Ahmedabad, INDIA
February 2004 – June 2007
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Team Coach and Subject Matter Expert, Trainer
Trainee at United Engineers , Ahmedabad, INDIA
April 2003 – July 2003
Industry: Industrial Products/Heavy Machinery
Functional area: Accounts / Finance / Tax / CS / Audit
Office Assistant