About Shashi H Kumar
5.10 ft tall MBA Grad with 8+ years commendable experience in Finace , Risk management and BPO sectors. With Yellow belt Qulaity certified in Six sigma, Green belt particaipations. Job description- Business analyst for Dell Global regions- Planning,Forcasting, Reporting and driving key metrics to improve business, Achievents-12 process transistions, trained 36 batches, YB certfied,re-engineering
Shashi H Kumar ’s experience
Business/ EDP Analyst
at
Dell International services
, Hyderabad, INDIA
August 2004 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Planning, forcasting, reporting and driving Key metrics to
improvement Business.
Risk And Credits Officer at Bharti Mobile , Hyderabad, INDIA
September 2002 – September 2004
Industry: Telcom/ISP
Functional area: Risk And Fraud Management
To assess the credentials and credibity of the customers - Worked
as Risk and credit Officer
Shashi H Kumar ’s education
MBA/PGDM,
IMM [April,2006]
, Hyderabad, INDIA
B.Com [Export trade and Computers],
B.com Vocational- Osmania University [April,2002] , Hyderabad, INDIA
Shashi H Kumar ’s additional information
Awards and achievements:
Exra miller Award
Yellow belt certified
Green belt participation
Trained 36 batches on different process
Manage Online Order velocity for Global region ( Scope-US, APJ and EMEA)