Project Mgr-Telecom
at
Tech Mahindra
, Noida, INDIA
December 2011 – Currently Working
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
Project Mgr-Telecom at Hewlett Packard(HP) , Bangalore, INDIA
January 2011 – December 2011
Industry: Banking/Financial Services/Broking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
Project Lead at UNISYS GLOBAL SERVICES- INDIA , Bangalore, INDIA
April 2008 – January 2011
Industry: BPO/ITES/CRM/Transcription
Functional area: IT Software - Middleware
Acing as a Business Analyst for Service Desk and CRM Solutions
Project Lead at GISIL-Indepay Networks , Gurgaon, INDIA
October 2007 – April 2008
Industry: IT-Software/Software Services
Functional area: IT Software - Mobile
Acing as a Business Analyst for Service Desk and CRM
SolutionsS-Commerce and Airline Industry-Sr Executive Project
Operations
1. Designing and Documenting the Loyalty Management
Program for Service Providers and End Customers as well in
coordination with the sales and marketing department to increase
the overall profitability of the organisation
2. NPI-New Product
Introduction –
IT/ Networking-Mgr at Oxigen Services India Pvt. Ltd
, Gurgaon, INDIA
April 2006 – October 2007
Industry: Telcom/ISP
Functional area: IT Software- ERP / CRM
Project Manager– Centralised Distributed e-Commerce
Platform
Requirement Analysis, Requirement Reviewing and
Designing
Lead - IT Infrastructure Operations (April 2006 –
Dec 2006)
Ad-Hoc Responsibility - Heading CS Department for
Preventive Maintenance of IT Infrastructure and a Terminal Base
of 40000, Terminal Repair Centre and acting as a SPOC for zones
to analyze the functional problems and mobilising the concerned
teams (Oct 2006 – Oct 2007)