Rajiv Singh
Current
Team Leader (back office) at ...
Education
graduation
Industry
BPO/ITES/CRM/Transcription
Blog
Rajiv Singh ’s Blogs
You shouldn’t
feel jittery on the day before the GRE. Also, taking a GRE Practice
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Rajiv Singh ’s experience
Product Manager/Project Manager/Manager/Supervisor/Team Leader
at
Bhavya agencies
, Delhi, INDIA
September 2007 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Providing support to Xerox India Ltd. In their Bills Collection
Process, Preparing Bills/MIS, Annexure, Checking TDS, WCT, and
Preparing Credit Notes, also providing Support to the Field Staff
in interaction with the customer and the Client. Guiding the
Field Executive during the field problems
Process, Preparing Bills/MIS, Annexure, Checking TDS, WCT, and
Preparing Credit Notes, also providing Support to the Field Staff
in interaction with the customer and the Client. Guiding the
Field Executive during the field problems
Product Manager/Project Manager/Manager/Supervisor/Team Leader at Matrix Processing House , Delhi, INDIA
April 2006 – August 2007
Providing Support to TATA Indicom in their Verification &
Installation Process, Considering SLA (Service Level Agreement) &
TAT (Time around turn), Preparing Bills & Budget of Department,
Preparing Revenue MIS, Performance MIS & Store MIS, Interaction
with the Client (Tata Indicom) & Customer. Store Section work
like material issue, bill, challan, Esn Check, Faulty material
check, Esn update, responsible for Stock Entry. Guiding the Team
of Field Executive to improve the Performance
Installation Process, Considering SLA (Service Level Agreement) &
TAT (Time around turn), Preparing Bills & Budget of Department,
Preparing Revenue MIS, Performance MIS & Store MIS, Interaction
with the Client (Tata Indicom) & Customer. Store Section work
like material issue, bill, challan, Esn Check, Faulty material
check, Esn update, responsible for Stock Entry. Guiding the Team
of Field Executive to improve the Performance
Product Manager/Project Manager/Manager/Supervisor/Team Leader at KS & WD Associate Pvt Ltd. , Delhi, INDIA
February 2004 – March 2006
Providing Support in Verification of Hutch post paid connection.
Allocate the Cases, Updating MIS, Tele Calling, Taking report
from Verifier, Data Entry, Emailing the Status, and solved the
queries of Main Office (Hutch).
Allocate the Cases, Updating MIS, Tele Calling, Taking report
from Verifier, Data Entry, Emailing the Status, and solved the
queries of Main Office (Hutch).
Rajiv Singh ’s education
graduation,
S k University dumka jharkhand [2002/April]
, jharkhand
Rajiv Singh ’s additional information
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