Testing Engnr
at
HCL Technologies Ltd.
, Chennai, INDIA
September 2007 – Currently Working
Industry: IT-Software/Software Services
Functional area: IT Software- QA and Testing
In RPM platform i certify the images specially released for AT&T
by testing the ios in a topology which is a mimic of the AT&T
production network comprising of around 90-100 RPM routers. The
features we tested would be MPLS VPN, QoS, Multicast, BGP
convergence,etc.,
In 7500 platform, I test the 7500 series IOS
Based on the test plan specific to each customer’s
configuration.Features covered would be like MPLS VPN, QoS, some
L2VPN and Multicast.
Customer Support Engnr/ Technician at Slash Support India pvt ltd., , Chennai, INDIA
February 2006 – September 2007
Industry: BPO/ITES/CRM/Transcription
Functional area: IT- Hardware / Telecom / Technical Staff / Support
My responsibilities include both as technical trainer and
escalation leader. I was training the new joiners about the
networking concepts, basic troubleshooting skills with respect to
technology and product. Also involved in handling calls escalated
from other techs to assist in some high-end technical issues
which they couldn’t handle. Supporting configurations of wired
and wireless LINKSYS SOHO routers along with simple VPN
configuration, and remote desktop management.