Magazine : Manmohan Singh
Current
private job
Education
B.Com
Industry
BPO/ITES/CRM/Transcription
About Manmohan Singh
Hi All,
My name is Manmohan Singh, i am a b.com graduate, working in a bpo company from last 4 yrs.
My name is Manmohan Singh, i am a b.com graduate, working in a bpo company from last 4 yrs.
Manmohan Singh ’s experience
Team Leader -(NonTechnical)
at
GENPACT
, Delhi, INDIA
January 2007 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
# Reporting to the AVP & my manager.
# Assigning the work to
team member according to the volume. # As a team leader my job
is to motivate the team under high level of pressure of work. #
Discussing the issues regarding updates & errors done from our
side on weekly calls. # Helping the team with the new updates or
queries. # preparing the Incentive for the team.
team member according to the volume. # As a team leader my job
is to motivate the team under high level of pressure of work. #
Discussing the issues regarding updates & errors done from our
side on weekly calls. # Helping the team with the new updates or
queries. # preparing the Incentive for the team.
Associate/ Sr. Associate -(NonTechnical) at Visnova Solutions Pvt. Ltd. , Noida, INDIA
April 2004 – January 2007
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
# Reporting to the my manager.
# Assigning the work to team
member according to the volume. # helping the team in processing
ACR(Ambulance Call Report).
member according to the volume. # helping the team in processing
ACR(Ambulance Call Report).
Manmohan Singh ’s education
B.Com,
Delhi University [August,2003]
, Delhi, INDIA
Manmohan Singh ’s additional information
Interests:
excercise
Awards and achievements:
# Received the Proto Star twice.
# Received the VOC (Voice of Customer) thrice
# Received the Bronze Award four times.
# Received Three Star Lean certificate for process re-engineering.
# Received SPOT Award.
# Awarded with the best Lean Idea Award.
# IIA certified.
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