DGM Technology
at
Firstsource Solutions Ltd
, Bangalore, INDIA
February 2001 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: IT- Hardware / Telecom / Technical Staff / Support
Handling Voice networking for the company right from solutioning
to implementation/project management, managing operations
Customer Support Engnr/ Technician at United Telelinks Pvt Ltd , Bangalore, INDIA
April 1998 – February 2001
Installation, commissioning & support of Alcatel range of PBXs.
Installtion & support for Active Voice range of voicemail
systems. Managing Alcatel 4300/4400 Group PBX for Flats/Business
centers
Customer Support Engnr/ Technician at Linkwell Electronics Ltd , Bangalore, INDIA
January 1995 – March 1998
Installation, commissioning & support of Meltron & Nitsuko range
of KTS
Trainee at Karnataka Telecom Ltd , Bangalore, INDIA
December 1992 – November 1994
System & Unit level testing of PCM-30 ch Mux. Card level testing
of Mux hardware supplied to DOT